Welcome to the Fairoaks IT Support Center
For clients, please use the below resources to receive assistance for your technical issues. For all other inquiries please view our Contact Us page.
Phone Support
You may call us for support. Calls are taken first-come, first-serve. If we aren't able to take your call, a ticket will be created.
Email Support
You may send us an email in order to automatically create a ticket. The email subject line will be the ticket title.
Remote Access
While working with a support specialist, you may need to give remote access to your computer. Please use the below link to access our remote access service.
Ticket Portal
You may create or view the status of a ticket through our ConnectWise Portal.
If you need a Login to My Portal, please call us at 508-543-5540.
Change User and Equipment Worksheet
Use this form to submit details for a new user/employee or a change for an existing user/employee.
